We are a Service Provider...

We transform your NDIS experience and free you of stress, anxiety, confusion and time through tailored and agile NDIS compliance management services, delivered in a cost-efficient
and in a timely manner with subject matter empathy, expertise and excellence.

NDIS Registration and Audit Made Easy

We transform your experience as NDIS service providers to overcome compliance and plan management pressures.

Who We Serve

We serve National Disability Insurance Service providers.

Our Vision & History

Facilitrade was established in September 2000 by Janaki Ramachandran, who has worked extensively since 2006 across the Ageing, Disability, Home Care, and Aboriginal Housing sectors. Her deep commitment to delivering equitable and respectful services to marginalised communities has been a driving force in her career.

With a background as a former Director of Amnesty International NSW in the early 1990s and a long-standing advocate for human rights, Janaki brings a values-based approach to all aspects of her professional practice. She believes that upholding human rights principles is essential in delivering effective and compassionate community services.

In response to the growing challenges in the disability sector—ranging from systemic delays and dissatisfaction to increasing legal disputes—Janaki refocused Facilitrade's expertise to support this area. Her comprehensive understanding of the sector, combined with a strong foundation in governance, innovative business strategy, and plan management, has positioned Facilitrade as a trusted provider of governance and funds management services.

As of 2025, Facilitrade NDIS's operations are transitioning to JHL Integrated Global Partners, ensuring the continued delivery of high-quality, ethical, and client-centred services.

Service Providers

* New Organisations Entering the Disability Sector Requiring NDIS Registration;
* Existing Providers Needing to Renew NDIS Registration;
* Providers Requiring to Meet Audit Standards;
* Fully Operational Organisations Requiring Governance Advice and Training for Continuous Compliance.

Renowned for Quality and Credibility

What Our Clients Say About Us

"Diligent Care is a new disability care provider, and we utilised the services of Janaki Ramachandran of Facilitrade to develop all policy documents to support our application for NDIS registration. Facilitrade also assisted us with the Self-Assessment, completed and submitted our application to NDIS on our behalf and also helped us in selecting and appointing a suitable auditor. Thanks to the excellent and efficient work done by Janaki we were able to get through the audit in record time and were successful in our application. We would like to recommend Janaki & Facilitrade to anyone who is looking for support in connection with any matter related to NDIS."

Shantha Madurawe

Director, Diligent Disability Care Pty Ltd